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Checking your setup
Step by step guide for checking that our client script is tracking events on your site.

Session view in the debug toolbar

  1. 1.
    Navigate to your site in incognito mode.
  2. 2.
    Load the debug toolbar by appending nostodebug=true to your store's URL e.g. https://example.com?nostodebug=true
  3. 3.
    Click the login link and navigate to the session view.
Click the login button
After logging in, the session tab should be visible on the left-hand side

View Category

Navigate to a category page and verify that the View Category event is tracked with the following details:
  • Target matches the viewed category.
Viewing the "Bags" category
If the category doesn't appear in the session, these pages might help

View Product

Navigate to a product page and verify that the View Product event is tracked with the following details:
  • Target matches the viewed product ID.
Viewing product 784735895612
If the product doesn't appear in the session, these pages might help:
Click on a product recommendation and verify that the View Product event is tracked with the following details:
  • Target matches the viewed product ID.
  • Ref matches the previously viewed recommendation slot ID.
Viewing product 789528674364 from recommendation slot productpage-nosto-14-high-upsell
If the product id and recommendation slot id don't appear in the session, these pages might help:

Cart

Add the product to cart and verify that the cart’s contents are correct. Ensure that the product details in the cart match the product that was previously viewed.
  • Product ID
  • Price & Currency
  • Quantity
If the cart doesn't correctly show in the session view, these pages might help:

Order

Purchase the product and verify that the Buy Product event is tracked with the following details:
  • Ref matches the recommendation slot id
  • Target matches the product id
Wait 30 minutes for the session to expire and then verify that the order shows up in the orders page of the Nosto admin UI.
Buy product 789528674364 from recommendation slot productpage-nosto-14-high-upsell.
If the order doesn't correctly show in the session view, these pages might help:
If it’s not possible to perform a test order, the Nosto admin UI's orders page can be used to review that orders link to known products in the catalogue and that some items have click attribution towards the visible recommendations.
Last modified 1mo ago