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  • Introduction
  • Implementing Nosto
    • Implement on your website
      • Manual Tagging - Essentials
        • Setting up your account
        • Adding the Nosto Script
        • Adding the Cart Tagging
        • Adding the Customer information
        • Adding the Product Tagging
          • Default Product Tagging
          • Basic Tagging
        • Adding the Category/Brand Tagging
        • Adding the Search Tagging
        • Adding the Order Tagging
        • Defining Nosto placements
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      • Advanced Usage
        • Extending tagging with SKUs
        • Adding support for multi-currency
        • Adding support for customer group pricing
      • FAQ
    • Implement on native mobile
    • Implement on a physical store
    • Implement Search & Categories
      • Using Search Templates
        • Using Search Templates
        • Implementing Search page
        • Implementing Autocomplete
        • Implementing Category pages
        • Testing & deployment
        • FAQ
      • Using the API
        • Use the Search & Categories API
        • Implement Search results page
        • Implement Autocomplete
        • Implement Category pages
        • FAQ
      • Using the JavaScript Library
        • Implement Autocomplete using the Nosto Autocomplete library
          • Installation
          • Initialization
            • Render results
            • Submit search
          • Create Autocomplete template
          • Further reading
    • Check your setup
    • Template customization
      • Starting points
      • Product cards
      • Product images
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  • APIs
    • GraphQL
      • The Playground
      • Using the API
      • Testing and Debugging
      • Using Mutations
        • Updating Products
        • Updating Categories
        • Updating Identities
        • GraphQL: Onsite Sessions
        • Working with Orders
          • GraphQL: Placing Orders
          • GraphQL: Updating Order Statuses
      • Using Queries
        • Querying Products
        • Querying Identities
        • Querying Orders
        • Querying Recommendations
        • Querying Segments
        • Querying Search
        • Querying Category Merchandising Products (CM 1.0)
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    • REST
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        • Redacting customer data
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        • Blacklisting Customers
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        • Updating Products
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        • Recrawling Products
      • Other
        • Updating Rates
    • Frontend
      • Session API
        • Terminology
        • Setting up
        • Managing Sessions
        • Handling Placements
        • Tracking Events
        • Leveraging Features
        • Record Attribution
        • Advanced Usage
          • Supporting opt-out and do-not-track
          • Using external session identifiers
          • Adding support for multi-currency
          • Adding support for customer group pricing
        • FAQ
      • JS API
        • Initializing Nosto
        • Recommendations
          • Loading Recommendations
          • Recommendation Callbacks
          • Setting up dynamic filtering
          • Sending Product-View Events
          • Sending Add to Cart-Events
        • Popups
          • Listing Popup Campaigns
          • Opening a Popup
          • Enabling & Disabling Popups
          • Popup Callbacks
        • Advanced Usage
          • Sending email addresses to Nosto
          • Manually segmenting users
          • Dynamically sending the cart content
          • Sending Customer Information
        • Record Attribution
      • Open Source
        • Nosto JS
        • Search JS
        • Nosto React
        • Web Components
          • Loading Web components
  • User Generated Content
    • UGC Techdocs
  • 3rd party data integrations
    • Shopify
    • Magento 2
    • Magento
    • BigCommerce
    • Shopware 6
    • Shopware 5
    • Prestashop
    • Salesforce
    • PHP-SDK
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  • Working with recommendations
  • On the Order-Confirmation Page

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  1. APIs
  2. GraphQL
  3. Using Mutations
  4. Working with Orders

GraphQL: Placing Orders

When a user places an order onsite or offsite, you must send the conversion tracking information to Nosto.

mutation {
  placeOrder(by:BY_REF, id: "514421fce84abcb61bd45241", params: {
    customer: {
      firstName: "Mridang"
      lastName: "Agarwalla"
      email: "mridang@nosto.com"
      marketingPermission: false
    }
    order: {
      number: "25435"
      orderStatus: "paid"
      paymentProvider: "klarna"
      ref: "0010"
      purchasedItems: [
        {
          name: "Shoe"
          productId: "1"
          skuId: "11"
          priceCurrencyCode: "EUR"
          unitPrice: 22.43
          quantity: 1
        }
      ]
    }
  }) {
    id
  }
}

Orders can be associated with a customer either by customer reference or by customer id. The customer id matches the Nosto cookie (this cookie is typically called 2c.cId).

Tracking orders by customer id looks like the following:

mutation {
  placeOrder(by:BY_CID, id: "5d3ef53010b4f8a24c2acf9a", params: {
    customer: {
      firstName: "Mridang"
      lastName: "Agarwalla"
      email: "mridang@nosto.com"
      marketingPermission: false
    }
    order: {
      number: "25435"
      orderStatus: "paid"
      paymentProvider: "klarna"
      ref: "0010"
      purchasedItems: [
        {
          name: "Shoe"
          productId: "1"
          skuId: "11"
          priceCurrencyCode: "EUR"
          unitPrice: 22.43
          quantity: 1
        }
      ]
    }
  }) {
    id
  }
}

Working with recommendations

On the Order-Confirmation Page

To fetch the recommendations for the order-confirmation page, simply use the GraphQL field called forOrderPage to fetch all the recommendations for the order-confirmation page.

mutation {
  placeOrder(by:BY_REF, id: "514421fce84abcb61bd45241", params: {
    customer: {
      firstName: "Mridang"
      lastName: "Agarwalla"
      email: "mridang@nosto.com"
      marketingPermission: false
    }
    order: {
      number: "25435"
      orderStatus: "paid"
      paymentProvider: "klarna"
      ref: "0010"
      purchasedItems: [
        {
          name: "Shoe"
          productId: "1"
          skuId: "11"
          priceCurrencyCode: "EUR"
          unitPrice: 22.43
          quantity: 1
        }
      ]
    }
  }) {
    id
    pages {
      forOrderPage(value: "25435", params: {
        imageVersion: VERSION_3_90_70
        isPreview: true
      }) {
    divId
        resultId
        primary {
          productId
        }
      }
    }
  }
}
PreviousWorking with OrdersNextGraphQL: Updating Order Statuses

Last updated 1 year ago

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