Requirements

Key Requirements for using Post-Purchase Upsell.

Nosto Setup

• Nosto must be installed and active.

• Tracking & Session management must be in place

• Product catalog must be synced.

• Post Purchase Upsell module must be active.

Shopify Setup

• Nosto must be selected as "Post-purchase page" app in Shopify Checkout Settings

Nosto must be selected as "Post-purchase page" app in Shopify Checkout Settings

Main Currency Only

Shopify does not support post-purchase upsell in secondary currencies via Shopify Markets. Offers will only be shown if the purchase was made in the store’s main currency.

Limitations to Be Aware Of

Some scenarios may block the upsell page from showing. Common causes include:

• Unsupported Payment Provider

• Order paid fully with a gift card

• Use of unsupported Payment Methods

• Only works for stores default currency

Please make sure, to align Post Purchase Upsell with your fulfillment rules, and ensure it follows Shopifys order status.

For more, refer to

[Requirements and Shopify Limitations] [Handling Partially Paid Post Purchase Orders]